Privacy Policy

 

Last updated: Mar 2024

Welcome to SmartTrack! We are committed to protecting the privacy of our users and their data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our SmartTrack app, a mobile workforce management tool designed for companies to track locations, manage work schedules, assign jobs, and track job statuses. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or the app.

Collection of Information

We collect information that you provide to us directly, such as when you create an account, update your profile, use the application for job management, or communicate with us. The types of information we may collect include:

• Personal identification information (Name, phone number, etc.)
• Job titles and descriptions
• Geolocation data for live location tracking of the mobile workforce

We also automatically collect information when you access our app or website, which may include technical details about your device, for push notifications. This information is used for analytics, troubleshooting of our app and website.

Use of Information

The information we collect is used to:

• Provide, operate, and maintain our website and app
• Improve, personalize, and expand our website and app
• Understand and analyze how you use our website and app
• Develop new products, services, features, and functionality
• Find and prevent fraud

Sharing of Information

We may share your information with law enforcement, government officials, or other third parties when:

• We are compelled to do so by a subpoena, court order, or similar legal procedure.
• We believe in good faith that the disclosure of information is necessary to prevent imminent physical harm or financial loss or to report suspected illegal activity.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other types of misuse.

Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Request that we correct any incorrect or incomplete personal information about you.
• Request the deletion of your personal information when it is no longer necessary for us to retain it.
• Withdraw consent to our processing of your personal information at any time.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at support@smartsource.com.sg